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ShapeFlow
Partner commission software · telecomsIn production at JCA, a Vodafone Business partner in Portugal.

Every partner paid right,
every month.

From the operator's statement to each partner's payout statement. ShapeFlow shows who pays whom, how much and why, and takes the shape of your business in hours, starting from a ready-made commission plan.

Flow
March 2026: how money moves through the networkComing soon
OperatorYour company€48kSub-agent ASub-agent BSalesperson 1€1,840Salesperson 2€1,210Salesperson 3€960Salesperson 4-€45commissionClawback flowing back

If you close commissions in Excel, you have a good reason.

It is the only tool that bends to your business: your plans, your tiers, your exceptions. Every piece of software you have tried asked the opposite, that the business bend to it. That is why Excel is still there.

The problem is not Excel. It is what it cannot keep: who changed what, which rule produced that figure, whether the operator's statement matches yours. That lives in the head of whoever closes. And every month you pay for it in late evenings, in partners waiting, and in numbers nobody can explain.

A tier changes mid-month. A clawback lands. A partner asks how a number was reached. The person who closes goes on holiday, or leaves. That is the day you find out the spreadsheet has no validation, no history and no process: it has a person.

ShapeFlow keeps what the spreadsheet cannot: every sale validated on entry, every commission calculated by rules, every figure tied to the rule that produced it. And it still speaks Excel: bulk import and export, because the analysis is yours and the spreadsheet is good at that.

Channel margins are tightening.

Emerging operators are reaching the business channel, competition rises and margin falls. In that market, spending the intelligence of your best people sweeping Excel rows is a tax your competitors will stop paying. The people who know your numbers are worth more auditing and deciding than typing and cross-checking.

A system that takes the shape of your business, not the other way round.

You start in hours with a ready-made commission plan (today, the Vodafone plans) and fine-tune afterwards: your tiers, your clawbacks, your structure. Multi-operator, no custom development, no open-ended budget. That is how JCA, a Vodafone Business partner in Portugal, put its entire network close on ShapeFlow.

It speaks the channel's language out of the box.

Operator plans, tiers, clawbacks, the operator's statement: they come with the right name and the right behaviour. The alternative is a generic CRM with fields renamed by force and custom development on top: a project with an open-ended budget, and another project every time an operator changes a rule. Here it is configuration, and when the market changes, we change in days.

Shape it once.
Run it every month.

With a ready-made commission plan (today, the Vodafone Portugal plans), setup takes hours, not weeks. You can also build your own.

1
Sales come in
  • ✓ Agents register sales in ShapeFlow, by hand or by bulk import
  • ✓ Every seller sees their running commission total as the month goes
  • ✓ Managers see the full pipeline: per agent, per product, per operator
Agent view: commission so far
Your commissions this month
€1,840
82% to Tier 3
Sales registered32
Current tierTier 2 (+10%)
18 more sales to Tier 3+€330 est.
2
Commissions calculate themselves
  • ✓ Every sale is priced against the operator plan and the agent plan, the moment it lands
  • ✓ Volume tiers and clawbacks are applied by the engine, not by hand. Retrospective tier changes: coming soon
  • ✓ Deterministic and auditable: every number traces back to the rule that produced it
Agent commission plan
Base rate / sale€15.00
Tier 2 (30+ sales) bonus+10%
Tier 3 (50+ sales) bonus+18%
Q1 KPI bonus (target: 40)€500
Clawback window90 days
3
Statements and the payout schedule go out
  • ✓ Reconciliation against the operator's file, built and tested with real data from JCA, a Vodafone Business partner in Portugal: differences surface before the close
  • ✓ Per-agent payout statements are generated and sent, with proof of delivery
  • ✓ The month closes ready to pay
March: Vodafone file and payout statements
ActivationsExpected €18,450€0
RenewalsExpected €12,800-€160
ClawbacksExpected -€820-€45
12 statements · €9,840 ready to pay-€205 to review

Their capture against yours, before the close.

Most commission errors are born before the calculation: your capture and the operator's never match. ShapeFlow crosses the two before closing and puts every difference up for decision: the sale the operator does not have, the value that diverges, the ambiguous case. The verdict is yours, line by line or in bulk, and it is recorded. Whoever catches this before the close closes right the first time. Whoever does not finds out two months later, in a dispute nobody can reconstruct.

The month closes ready to pay, with proof.

The close validates its own preconditions and locks the period against changes. Each partner's payout statement is generated and emailed, with delivery audit: sent, failed, bounced. A voided statement cannot be sent again. It is not “I think I sent it”, it is proof.

Nothing leaves without your yes.

ShapeFlow prepares everything up to the moment of payment: every amount calculated by rules, every statement sent with proof of delivery, every difference with the operator decided and recorded. But it does not move a penny. Money only leaves when you approve, and what you approve arrives already checked, explained and with history. The system does the work; the decision stays with you.

And when the business changes shape?

You buy an agency, a new operator comes in, the network reorganises. ShapeFlow takes the new shape without interrupting a single close.

See how we work with growing groups →

Your business stops living in one person's head.

Today the close depends on who knows: the person who masters the spreadsheet, or you checking figures at the end of the day. In ShapeFlow the process runs inside the system, with the team you already have. Whoever used to key in data now audits and decides. And when an answer is missing, you ask for it in a conversation: “which sub-agent dropped this month?”, “prepare the September close.” Commissions are calculated by rules, always the same, always auditable; AI never calculates a commission or decides an amount. (Commissions and close by conversation: October 2026.)

In production at JCA, a Vodafone Business partner in Portugal

The partner network's monthly close runs on ShapeFlow, from the registered sale to the payout statement sent, with reconciliation against the operator's capture. In the telecoms channel since 2014. An isolated database per client.

Pay for the network you manage, not for who logs in.

Fixed monthly price, no setup fees. 60 days free on any paid plan, no card required.

Free

For trying it out with a small network.

€0

Active sales reps and sub-agentsup to 5
Office users2
Companies1
Operations included per month20
SupportKnowledge base

CRM and a single-level network, a ready-made commission plan, payout statements by email. Account suspended after 90 days without use.

Start free

Essential

For a single-level network with your own commission plans.

€49/month

paid annually

Month to month, no commitment: €59/month

Active sales reps and sub-agentsup to 25
Office users5
Companies1
Operations included per month200
SupportEmail, reply within 2 business days

Everything in Free, plus your own commission plans (up to 3), month-end close with a lock and reopening with a reason, payout statements by email with proof of sending.

Try 60 days free

Professional

For multi-level networks that check against the operator's file.

€199/month

paid annually

Month to month, no commitment: €249/month

Active sales reps and sub-agentsup to 100, +€100/month for every 100 more
Office usersunlimited
Companies1
Operations included per month1,000
SupportEmail and chat, reply within 1 business day; first close assisted

Everything in Essential, plus a multi-level network with chained payouts and dated history, checking against the operator's file and disputes, playbooks, targets and incentives, multiple operators, unlimited plans and customers.

Try 60 days free

Enterprise

For groups with several companies or brands, or that need an SLA.

Talk to us

Active sales reps and sub-agentsunlimited
Office usersunlimited
CompaniesSeveral companies and brands
Operations included per month5,000
SupportAccount manager, same-day reply, SLA

Everything in Professional, plus dedicated capacity, an account manager and an SLA; several companies and brands in one account when your group's structure calls for it.

Talk to us

An operation is a payout statement generated, an export or a request to the assistant (in preview). Connecting your own agent (in preview) does not use operations.

Extras and terms

60 days free
On any paid plan, no card required. At the end, if you don't continue, the account moves to Free without losing data.
More network
On Professional, every 100 more active sales reps are +€100/month.
Extended support
+€99/month on Professional, included in Enterprise. Unlimited requests, same-day reply, phone or WhatsApp, and help building your agent's skills: the instructions it follows at month-end close and day to day.
No setup fees
On Essential and Professional. Optional “first close assisted” service: €490, included in Professional and Enterprise.
Launch price
Sign up by 31 March 2027 and keep your price for 24 months.

Prices exclude VAT.

Questions, or need Enterprise? Talk to us →

Built for the telecoms channel. Made for any network.

Underneath the telecoms template sits a generic platform for any business that pays a network of partners: sales, commission rules, receipts, payouts, audit. The template gives it the shape of your sector; the graph shows how money flows, who pays whom, how much and why. If your business pays a network of partners, talk to us.

Tell us if you need it

See a real month-end close.

20 minutes on a real closing flow. Not slides. Then 60 days free.